Ningbo's 2014 second-hand car complaints surged to become the biggest worry


Nearly 60,000 vehicles in the "Fott" typhoon were flooded, and a large number of flooded vehicles entered the used car market. Last year, Ningbo Consumer Protection Committee accepted 136 used car complaints, soaking water vehicles and changing the odometer into focus.

The Typhoon "Fidd," which occurred in 2013, caused direct economic losses of 33.3 billion yuan to Ningbo, and the insurer's compensation exceeded 3.7 billion yuan. Among them, nearly 600,000 vehicles were flooded as a result of vehicles alone, many of which were vehicles that had been insured by the insurance company.
After the "Fit," Ningbo became the focus of the country's second-hand car dealers. The flooded car auction held in Ningbo was almost full. The flooded cars flow into the used car market, but also become the biggest concern for the "Fett" after Ningbo used car trade.
In recent days, Ningbo Consumer Protection Committee issued a special consumer warning in response to a surge in complaints about second-hand car consumption in Ningbo in 2014. Among them, the bubble car became the new complaint focus of the used car market last year.
"Flood car" has become a sensitive word in the industry but there are still car buyers in the typhoon "Fite" after the Ningbo used car market, flooded cars have become a sensitive word.
“In the past, we mainly focused on whether it was an accident car. However, after Fei Tie, many people came to the car and asked if the first sentence was whether it was a water soaking vehicle.” A second-hand car operator in Ningbo said that after Typhoon Fitt In the contract for the purchase of used cars, ensuring that the vehicle is not a bubble car has become a new industry rule.
However, in the past year, there are still many second-hand car buyers in Ningbo who have bought soaking trucks.
In November last year, Ningbo’s Wang Peng (a pseudonym) purchased a Ford used car in a used car market because he was worried that he would buy a soaking car. When signing a sales contract, the other party also promised in writing that the car had never been used. Accidents, and not soaked in water.
With written guarantees, Wang Peng was relieved of the condition of the car.
However, after a certain period of time, the car was still out of condition. At first, he thought it was only a general failure, but when he communicated with the staff of the 4S store, Wang Peng learned that he was surprised by the news that the car was actually over-watered.
Wang Peng, who did not make a fight, found the auto dealers who had sold used cars to negotiate, and the two parties could not reach a mediation. In desperation, Wang Peng submitted a complaint to the Consumer Protection Committee.
Also recently, Liu Hua (a pseudonym) in Ningbo filed a complaint with the Consumer Protection Committee. He encountered even worse conditions.
In December 2014, he purchased a Chevrolet used car in Ningbo. The contract also stated that there was no major accident and no bubble car. And when buying a car, the odometer shows that the car only traveled more than 30,000 kilometers. Looking at the good condition of the car, plus driving mileage of more than 30,000 kilometers, Liu Hua soon paid for the car.
But within a few days, the car had problems. Suspected that there was a problem with the condition of the car, Liu Hua sent the car to the repair shop for testing. The results surprised him. Only 30,000 kilometers are displayed on the odometer, and the actual mileage detected is actually 90,000 kilometers. What made him more difficult to accept was that the car had also soaked water. After unsuccessful negotiations with the store, he sought help from the Consumer Protection Committee.

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