Weichai's quality management concept changes from "simple quality" to "big quality", making quality improvement and problem solving no longer just the responsibility of the quality department.
On June 19th, the first winner of the first provincial quality award winning company visited the Weichai Power Co., Ltd. on site. Weichai Power is the largest auto parts manufacturer in China with the most comprehensive strength. It integrates research and development, manufacture and sales of internal combustion engines and is also the world’s largest high-speed and high-power engine company. Weichai Power adopts an on-time production organization method, introduces the 5S management method, wins with quality, takes the road of sustainable development with quality and efficiency, continuously improves the on-site management level, and realizes the entire process control of the production organization. The establishment of a mutually beneficial win-win relationship between suppliers and the introduction of advanced quality management methods has improved the quality of business operations and transformed them into core competitiveness that companies cannot replicate.
Innovation Management Concept
Weichai Power's advanced quality management system derives from its innovative management philosophy.
Weichai's quality management philosophy has undergone four changes and has continued to evolve. From the change of “simple quality†to “big quality†concept, employees no longer only pay attention to the quality of products and services, promote excellence performance standards through ISO/TS16949, and rely on operational quality standards to ensure product quality; from defensive quality management to prevention The change of sexual quality management no longer depends on quality inspection of products to ensure quality, process auditing, error prevention techniques, monitoring of key parameters and other measures to prevent quality risks; from quality personnel participation to full participation transformation, quality improvement and problems The processing is no longer just the responsibility of the quality department. Through the establishment of the Product Quality Committee (PQC), the communication between the departments is strengthened and the cross-functional cooperation of the company is strengthened. From the process of focusing on product manufacturing to the focus on the life cycle of products, the company no longer pays attention only to the internal The product realization process controls and controls the entire product life cycle, including related companies in the upstream and downstream industries.
Weichai started from the concept of “big quality†and fully implemented the excellent performance management model from “leadershipâ€, “strategyâ€, “customer and marketâ€, “resourcesâ€, “process managementâ€, “measurement, analysis and improvementâ€, In seven aspects such as “operational resultsâ€, self-evaluation of the company’s operating quality was conducted to identify room for improvement and rectify it to improve the overall management of the company.
Build a continuous quality improvement system
Weichai Power regularly scrutinizes and designs the main processes of the company, and in particular, processes such as advanced product quality planning and supplier selection and evaluation are improved every year. The company continuously improves and optimizes processes to maintain the efficient operation of the company. Use quality management systems to quickly and accurately process various quality information. Through the implementation of the Lean Six Sigma project and implementation of the Weichai Operation System (WOS) and other quality management methods, employees at all levels are organized to carry out quality improvement activities.
In 2007, Weichai introduced six sigma management, first piloting it in production units, and using one or two projects of pilot units as starting points. These “points†are linked together and become “line†throughout these pilot units. With the advancement of the project and the increase of participating units, the “line†is finally formed into a “faceâ€, and “face†finally forms the “bodyâ€, which enables the Six Sigma management concept to be profoundly applied to all aspects of the enterprise, forming a brand-new working concept. platform. Up to now, six phases have been promoted. One is a black belt master and the other is a black belt. The financial income is 290 million yuan.
In 2009, it implemented the WOS project and implemented the "10 principles of WOS" to establish a systematic and continuous improvement system. Implementation of "internal quality certification" system to ensure the effectiveness of the system. In the enterprise-wide implementation of the "internal quality certification" system, further refine the quality management system of all units, in accordance with the "manufacturing plant quality management system requirements," issued an internal quality certification certificate for the units.
While perfecting the company's quality management system, Weichai paid attention to the implementation and implementation of other standards and successively obtained the ISO10012 certificate of measurement confirmation system, the ISO14001 environmental management system, and the GB/T28001 occupational safety and health management system certificate. Currently Weichai is working on companies. The quality system is fully integrated to meet the needs of customers, society and employees.
Forward quality control line
Weichai was the first to implement the ISO/TS16949 concept in the industry. The use of quality process control, from product design and development to process design, minimizes the risk of quality management issues. Supplier quality management starts with the selection of new suppliers, and raises the threshold, category A, and important one-component suppliers, and requires ISO/TS16949 quality certification; regular audits are conducted to advance the quality control line of suppliers. Strengthen the application of engineering, and provide high-quality products to the host with higher quality, effectively reducing the zero-kilometer defect caused by the application of supporting problems.
Establish mutually beneficial and win-win supply relationships with suppliers. First of all, a research and development community was established. In the initial stage of new product development, suppliers were invited to participate in product development and the latest technologies were expanded into products. At present, 44 R&D communities have been established, and more than 50 projects have been jointly developed each year. Secondly, in the existing suppliers, suppliers with good product quality control, excellent on-site management, and comprehensive strength are selected as “benchmarking companies,†and other companies are organized to observe and enhance the overall level of the industrial chain. In order to regulate supply side production management and process control, Weichai also formulated the "Specialized Line Management Measures" to form a special evaluation team to carry out on-site assessment of suppliers, and also to implement the Weichai quality system certification system for suppliers' products.
Create quality culture
Weichai paid attention to cultivating the employees' spirit of innovation and quality, shaping a unique quality culture, and formed quality concepts such as “excellent employees create excellent products†and “only give oneself a chanceâ€.
In Weichai's view, "only first-class employees can create first-class products." The quality of employees' awareness is related to the quality of their products, and the advanced processing equipment and perfect quality system all require people to implement it. Without a team of highly qualified, responsible, and committed employees, quality control is nothing more than empty talk. Give yourself only one chance. All operations and inspections must pass once. Every process operation has to be put in place once, and every product is tested successfully in the factory. Only one chance is the basic requirement for daily production of Weichai. It is also in the fierce market competition that Weichai is able to stand firm and gain the trust of its customers.
On June 19th, the first winner of the first provincial quality award winning company visited the Weichai Power Co., Ltd. on site. Weichai Power is the largest auto parts manufacturer in China with the most comprehensive strength. It integrates research and development, manufacture and sales of internal combustion engines and is also the world’s largest high-speed and high-power engine company. Weichai Power adopts an on-time production organization method, introduces the 5S management method, wins with quality, takes the road of sustainable development with quality and efficiency, continuously improves the on-site management level, and realizes the entire process control of the production organization. The establishment of a mutually beneficial win-win relationship between suppliers and the introduction of advanced quality management methods has improved the quality of business operations and transformed them into core competitiveness that companies cannot replicate.
Innovation Management Concept
Weichai Power's advanced quality management system derives from its innovative management philosophy.
Weichai's quality management philosophy has undergone four changes and has continued to evolve. From the change of “simple quality†to “big quality†concept, employees no longer only pay attention to the quality of products and services, promote excellence performance standards through ISO/TS16949, and rely on operational quality standards to ensure product quality; from defensive quality management to prevention The change of sexual quality management no longer depends on quality inspection of products to ensure quality, process auditing, error prevention techniques, monitoring of key parameters and other measures to prevent quality risks; from quality personnel participation to full participation transformation, quality improvement and problems The processing is no longer just the responsibility of the quality department. Through the establishment of the Product Quality Committee (PQC), the communication between the departments is strengthened and the cross-functional cooperation of the company is strengthened. From the process of focusing on product manufacturing to the focus on the life cycle of products, the company no longer pays attention only to the internal The product realization process controls and controls the entire product life cycle, including related companies in the upstream and downstream industries.
Weichai started from the concept of “big quality†and fully implemented the excellent performance management model from “leadershipâ€, “strategyâ€, “customer and marketâ€, “resourcesâ€, “process managementâ€, “measurement, analysis and improvementâ€, In seven aspects such as “operational resultsâ€, self-evaluation of the company’s operating quality was conducted to identify room for improvement and rectify it to improve the overall management of the company.
Build a continuous quality improvement system
Weichai Power regularly scrutinizes and designs the main processes of the company, and in particular, processes such as advanced product quality planning and supplier selection and evaluation are improved every year. The company continuously improves and optimizes processes to maintain the efficient operation of the company. Use quality management systems to quickly and accurately process various quality information. Through the implementation of the Lean Six Sigma project and implementation of the Weichai Operation System (WOS) and other quality management methods, employees at all levels are organized to carry out quality improvement activities.
In 2007, Weichai introduced six sigma management, first piloting it in production units, and using one or two projects of pilot units as starting points. These “points†are linked together and become “line†throughout these pilot units. With the advancement of the project and the increase of participating units, the “line†is finally formed into a “faceâ€, and “face†finally forms the “bodyâ€, which enables the Six Sigma management concept to be profoundly applied to all aspects of the enterprise, forming a brand-new working concept. platform. Up to now, six phases have been promoted. One is a black belt master and the other is a black belt. The financial income is 290 million yuan.
In 2009, it implemented the WOS project and implemented the "10 principles of WOS" to establish a systematic and continuous improvement system. Implementation of "internal quality certification" system to ensure the effectiveness of the system. In the enterprise-wide implementation of the "internal quality certification" system, further refine the quality management system of all units, in accordance with the "manufacturing plant quality management system requirements," issued an internal quality certification certificate for the units.
While perfecting the company's quality management system, Weichai paid attention to the implementation and implementation of other standards and successively obtained the ISO10012 certificate of measurement confirmation system, the ISO14001 environmental management system, and the GB/T28001 occupational safety and health management system certificate. Currently Weichai is working on companies. The quality system is fully integrated to meet the needs of customers, society and employees.
Forward quality control line
Weichai was the first to implement the ISO/TS16949 concept in the industry. The use of quality process control, from product design and development to process design, minimizes the risk of quality management issues. Supplier quality management starts with the selection of new suppliers, and raises the threshold, category A, and important one-component suppliers, and requires ISO/TS16949 quality certification; regular audits are conducted to advance the quality control line of suppliers. Strengthen the application of engineering, and provide high-quality products to the host with higher quality, effectively reducing the zero-kilometer defect caused by the application of supporting problems.
Establish mutually beneficial and win-win supply relationships with suppliers. First of all, a research and development community was established. In the initial stage of new product development, suppliers were invited to participate in product development and the latest technologies were expanded into products. At present, 44 R&D communities have been established, and more than 50 projects have been jointly developed each year. Secondly, in the existing suppliers, suppliers with good product quality control, excellent on-site management, and comprehensive strength are selected as “benchmarking companies,†and other companies are organized to observe and enhance the overall level of the industrial chain. In order to regulate supply side production management and process control, Weichai also formulated the "Specialized Line Management Measures" to form a special evaluation team to carry out on-site assessment of suppliers, and also to implement the Weichai quality system certification system for suppliers' products.
Create quality culture
Weichai paid attention to cultivating the employees' spirit of innovation and quality, shaping a unique quality culture, and formed quality concepts such as “excellent employees create excellent products†and “only give oneself a chanceâ€.
In Weichai's view, "only first-class employees can create first-class products." The quality of employees' awareness is related to the quality of their products, and the advanced processing equipment and perfect quality system all require people to implement it. Without a team of highly qualified, responsible, and committed employees, quality control is nothing more than empty talk. Give yourself only one chance. All operations and inspections must pass once. Every process operation has to be put in place once, and every product is tested successfully in the factory. Only one chance is the basic requirement for daily production of Weichai. It is also in the fierce market competition that Weichai is able to stand firm and gain the trust of its customers.
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